Will this graphic fit my car?

IDE Graphics Series: Designed for specific car models and year ranges to ensure proper fitment and alignment. IDE Partial X Series: Theme-based kits adapted to your car's proportions for a unique fit. IDE One-Off Edition: Full-coverage wrap designs tailored to your vehicle for a bold transformation.

Will the final result look exactly like the images shown?

The images represent the design intent and theme. Graphics Series closely matches visuals, Partial X Series adapts placement based on car proportions, and One-Off Edition may vary slightly for best visual impact.

Can I install this myself?

IDE Graphics Series is DIY-friendly. Partial X Series can be self-installed but professional installation is recommended. One-Off Edition requires professional installation due to full wrap complexity.

Do you provide installation support?

Yes, installation partners are available across major cities in India. Installation is charged separately and not included in product pricing.

Will the graphics damage my car’s paint?

No, automotive-grade vinyl is safe for factory paint when applied and removed correctly and also offers light protection from scratches.

Can the graphics be removed later?

Yes, all graphics are fully removable. Professional removal is recommended for best results, especially for larger designs.

Can I apply these on a repainted or older car?

Yes, but ensure the paint is fully cured and in good condition. Professional installation is recommended for older or repainted vehicles.

What if I order the wrong car model?

Contact support as soon as possible. If the order is not dispatched, it can be corrected or modified.

How long will the graphics last?

Graphics typically last up to 2 years depending on usage, care, and environmental conditions.

How long does delivery take?

Delivery usually takes 2-5 working days across India, depending on location.

Can I customise the design or colours?

Graphics Series designs are fixed. Partial X offers limited customization. One-Off Edition allows custom designs for large or full vehicle coverage with additional charges.

What type of vinyl is used and how should it be applied?

Bubble-free automotive-grade vinyl is used and must be applied using a dry method only. Wet application can damage adhesive and void support.

Refund policy

Return & Refund Policy

IDE Autoworks | Focus Auto Designworks Pvt. Ltd.

At IDE Autoworks, every product is created with Precision and Care using only Automotive-Grade materials. While we strive for Perfection, we understand that certain situations may require a return or replacement. Please review our policy below to ensure a smooth and transparent experience.

Eligibility for Returns

Return Window
You may request a return within 7 days of receiving your order.

Condition Requirements
To be eligible for a return, the product must:

Be unused and uninstalled
Be in the same condition as received
Be returned in its original packaging

Non-Returnable Conditions
Returns will not be accepted if the product shows:

Shape deformation
Tears, cuts, or trimming marks
Vinyl not adhering to its paper backing
Signs of installation, removal attempts, or misuse

Installation & Usage Disclaimer

Automotive vinyl graphics are precision products that require proper surface preparation and correct installation technique.

Any damage caused due to:

Improper installation
Incorrect surface cleaning
Stretching or overheating
Use of water during application
Removal or reapplication attempts

will render the product ineligible for return or replacement.

For larger or complex graphics, we strongly recommend professional installation.

Custom & Made-to-Order Products

Products that are custom-designed, vehicle-specific, made-to-order, or personalised — including
IDE Graphics Series, IDE Partial X Series, and IDE One Off Editions — are non-returnable, unless received in a damaged or defective condition.

How to Request a Return

To initiate a return request, please contact us at:
📧 info@ideautoworks.com

Once your request is approved:

You will receive detailed return instructions
For defective or damaged items, a return shipping label will be provided by us
For all other approved returns, return shipping costs will be borne by the customer

Important: Items sent without prior return approval will not be accepted.

Refund Policy

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund
Items that do not meet return eligibility criteria will not be refunded
Approved refunds will be processed to your original payment method within 7 business days
Processing times may vary depending on your bank or payment provider

If more than 15 business days have passed since refund approval, please contact us at info@ideautoworks.com.

Damage or Incorrect Item Issues

Please inspect your order immediately upon delivery.

If your product is damaged, defective, or incorrect:

Notify us within 48 hours of delivery
Provide clear photo or video evidence for evaluation

We will promptly assess the issue and guide you toward a resolution.

Replacement Policy

For products received in a damaged or defective condition:

Photo or video proof is mandatory
Upon verification, the defective product must be shipped back to us
A replacement will be dispatched within 24 hours of receiving the returned item

If a replacement is unavailable, you may choose to:

Receive a full refund, or
Opt for an alternative product of equal value

Exchanges

The fastest way to receive a different product is to:

Return the original item (subject to approval)
Place a fresh order for the desired product

European Union – 14-Day Cooling-Off Period

For orders shipped to the European Union, customers have the right to cancel or return their order within 14 days of delivery, without providing a reason.

Conditions:

Product must be unused, uninstalled, and in original packaging
Proof of purchase is required

This policy does not override exclusions for custom or made-to-order products.

Shipping Costs

For approved defective or damaged returns, shipping costs will be covered by IDE Autoworks
For all other approved returns, shipping costs are the responsibility of the customer

Return Shipping Address

All approved returns must be sent to:

IDE Autoworks
192, Sector-27 | Galleria-Hamilton Road
Gurgaon, Haryana – 122002
India

Contact Us

For any questions or assistance related to returns, refunds, or replacements, please reach out to:
📧 info@ideautoworks.com

We’re here to ensure a clear, fair, and hassle-free experience for every IDE Autoworks customer.